Privacy Policy

Information We Collect

HealthyFarm Eco Farm Shop collects information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, delivery address, payment information, and dietary preferences.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and customize your experience on our platform.

Your information helps us prepare seasonal produce boxes based on your preferences, coordinate delivery schedules, and maintain our farm-to-door service standards.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you.

We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes internal reviews of our data collection, storage, and processing practices and security measures.

However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot provide absolute security guarantees.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For further information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Policy.

Your Rights and Choices

You may access, update, or request deletion of your personal information. You may also opt out of receiving promotional communications from us by following the instructions in those messages or contacting us directly.

If you are a resident of the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

Data Retention

We retain your personal information for as long as reasonably necessary to provide you with our services and as described in this Privacy Policy. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We work to ensure that such transfers are subject to appropriate safeguards, such as standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: January 2025

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

7 Chome-7-8 Shukugawara, Tama Ward, Kawasaki, Kanagawa 214-0021